To submit a maintenance request, please log into your tenant portal and complete the request form. If you are experiencing a maintenance emergency, please call our office at 512.335.8686.
If this is a life threatening emergency call 911 immediately.
Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.
I understand that I will be responsible for granting the vendor access to the property, which includes securing all animals. If I wish to be present while the vendor is there, I will ensure that I am at the property for the scheduled appointment time. Vendors will not enter the property if animals are not secured. Vendors are not responsible for any unsecured animals. I will be responsible for a trip fee, as outlined in my lease, if a vendor is unable to access the property for a schedule appointment.